Eligibility & Use of Store

You may use havelkra.com only for lawful purposes and in accordance with these Terms and applicable law.

By using the store, you represent that you have the legal capacity required to enter into transactions or that you are using the store with appropriate authorization where required.

Products & Availability

Havelkra™ may offer beauty, personal-care, cosmetic, lifestyle, or related products through the online store.

Product availability may change without notice, and certain products, options, quantities, or variations may become unavailable.

Product Information

We aim to provide clear and useful product information, including descriptions, images, quantity, size, intended use, ingredients where applicable, and other relevant information.

Minor differences in appearance may result from photography, lighting, screen settings, packaging updates, manufacturing tolerances, or similar factors.

Product Selection & Suitability

Customers are responsible for reviewing product information and selecting products appropriate for their intended use.

Where relevant, review ingredients, product directions, warnings, sensitivities, quantity, size, and other product-specific information before use.

Product Use & Safety

Products should be used in accordance with applicable product instructions, warnings, storage guidance, and intended use.

Do not use a product that appears damaged, contaminated, tampered with, or otherwise unsuitable for use.

Orders

Submission of an order does not necessarily mean the order has been accepted or fulfilled.

Orders may be subject to product availability, payment authorization, verification, fraud-prevention procedures, and other reasonable operational checks.

Prices, Taxes & Payment

Prices and applicable charges are presented through the store or checkout process.

Before completing payment, review the displayed product charges, discounts, shipping charges, taxes where applicable, and final order total.

Promotions & Discount Codes

Promotions, discount codes, special offers, or other incentives may be subject to eligibility requirements, exclusions, product restrictions, expiration periods, usage limits, or other stated conditions.

Order Processing & Shipping

Orders may require processing before shipment, including payment review, inventory confirmation, product preparation, packaging, and transfer to the applicable logistics provider.

Shipping and delivery information is further described in our Shipping Policy.

Shipping Address & Customer Information

Customers are responsible for providing complete and accurate recipient, shipping, billing, email, telephone, and other requested information when placing an order.

Order Changes & Cancellation

If you wish to request an order change or cancellation, contact customer support as soon as possible.

We cannot guarantee that an order can be changed or cancelled after processing, packing, fulfillment, or shipment has begun.

Returns & Refunds

Return and refund requests are subject to our Return & Refund Policy and applicable law.

Please contact customer support before shipping any product back and follow the applicable return instructions provided for your request.

Damaged, Defective, Incorrect or Missing Items

If an order arrives damaged, appears defective, contains an incorrect item, or appears incomplete, contact customer support with your order number and a clear description of the issue.

Relevant photographs may be requested where they help document the concern.

Privacy & Personal Information

Personal information provided through the store may be handled as described in our Privacy Policy and in accordance with applicable privacy and data-protection requirements.

Reviews, Messages & Submitted Content

If you submit reviews, feedback, photographs, messages, or other content through features made available by the store, you are responsible for ensuring that you have the right to provide that content.

Submitted content must not be unlawful, deceptive, abusive, defamatory, malicious, infringing, or otherwise violate the rights of another person.

Prohibited Use

You must not use havelkra.com for fraudulent, unlawful, abusive, deceptive, malicious, or unauthorized purposes.

You must not attempt to interfere with store operations, bypass security controls, introduce malicious software, access restricted information, or misuse website functionality.

Intellectual Property

The Havelkra™ name, branding, website design, graphics, photographs, product presentation, written content, and other store materials may be protected by intellectual-property rights.

Except where permitted by law or expressly authorized, protected content may not be reproduced, modified, distributed, or commercially exploited without permission.

Third-Party Services & Links

Our store may use or link to third-party services, including payment providers, ecommerce infrastructure, logistics providers, analytics tools, social platforms, or external websites.

Independent third parties may operate under their own terms, policies, and privacy practices.

Website Availability

We aim to maintain a reliable online store, but we do not guarantee uninterrupted, error-free, or continuous website availability.

Website features may be modified, maintained, suspended, or restricted where reasonably necessary for technical, operational, security, legal, or business reasons.

Disclaimer of Warranties

To the extent permitted by applicable law, havelkra.com and related store services are provided on an “as available” basis.

Nothing in these Terms excludes any warranty, guarantee, remedy, or consumer protection that cannot lawfully be excluded or restricted.

Limitation of Liability

To the maximum extent permitted by applicable law, Havelkra™ and its operator will not be liable for losses that may lawfully be excluded or limited in the circumstances.

Nothing in these Terms limits liability where doing so would be unlawful or removes mandatory consumer rights or remedies.

Indemnification

To the extent permitted by applicable law, users may be responsible for losses, claims, costs, or liabilities resulting from their unlawful use of the website, violation of these Terms, or infringement of another person’s rights.

Applicable Law

These Terms will be interpreted in accordance with applicable law.

Mandatory consumer protections that apply based on your place of residence continue to apply where required.

Severability

If any provision of these Terms is found invalid or unenforceable, that provision may be limited or separated to the extent necessary while the remaining provisions continue to apply where permitted by law.

Changes to These Terms

We may update these Terms from time to time to reflect changes to the website, products, services, business practices, legal requirements, security practices, or other operational considerations.

Updated Terms may be published through havelkra.com.

Contact & Support

If you have questions about these Terms, a Havelkra™ product, an order, payment, shipping, returns, or another store-related matter, contact our customer support team using the information provided below.